MSP Monitoring Software 2022: Benefits of Managed Services

Over 3 billion cyberattacks were launched against organizations last year. Cybercriminals are becoming more sophisticated as they perpetrate these attacks. As a result, the standard cybersecurity stack is not capable of defending against these threats.

The reason for this is that the leaders of these companies do not believe that what they have is worth stealing, so they do not have the necessary cybersecurity platforms with good processes and protocols in place, and the hackers know this.

Cybersecurity should be part of every business’s strategy, large or small. Companies that are unable to execute such a strategy effectively themselves should consider working with a Managed Local Security Service Provider (MSSP).

When companies look for a Managed Service Provider, they should find one that:

  • Provide advanced protection by integrating best-in-class applications such as SIEM platforms, Security Awareness Training (SAT), and dark web surveillance.
  • Monitoring and remediation services for SOCs provided by MSPs.
  • Account managers conduct quarterly reviews to ensure a high level of communication.

What are the security privileges offered by the MSP?

As a final point, there are four main types of managed service providers (MSPs) that team members often combine.

The law must be obeyed

Secrecy is constantly expanding the landscape under its control. By 2023, Gartner estimates that 65% of the world’s population will be covered by privacy laws. This is an increase of 10% by the beginning of 2020, and there are already 60 rights around the world that are protected by privacy laws and regulations.

During the first eight months of 2021, 26 US states enacted secret debt; Colorado and Virginia both supported their plans during that time. Moreover, members need to adjust their company standards defined by Health Insurance Accountability Agreement (HIPAA), as well as use Zoom and other third-party applications to accomplish what their business is changing.

Most MSPs can provide the ongoing support needed to ensure that organizations comply with compliance procedures such as PCI DSS, SOX, etc.

Security Practices

Even though compliance with privacy and data protection rules is mandatory for entities covered, organizations can enhance their security further by choosing best practice frameworks. A good example is the Internet Security Center (CIS Controls). In today’s threat landscape, organizations can take the following controls to protect themselves from the most common attacks.

Controls for CIS version 8 were released in the spring of 2021. Among the updates are measures that organizations can use to protect their mobile and cloud computing technologies.

In addition, the reduced number of controls and safeguards (formerly sub-controls) is grouped into three Implementation Groups (IGs) that can be used by organizations to prioritize the implementation of CIS controls.

Nevertheless, regulatory policies and best practice standards, such as CIS inspections, can overlap dramatically. Compliance audits based on best-practice frameworks may also be performed for organizations with internal compliance programs.

The MSP monitoring service can help organizations address multiple policies and multiple audits at the same time.

File Integrity Monitoring Solutions

FIM solutions can create a lot of noise for organizations, making it difficult to identify and investigate legitimate security concerns. Also likely to be involved in these projects are policy setting, creating a baseline for files, and other stages that could divert security teams from other important tasks.

FIM solutions offered by MSPs can relieve organizations of the burden of putting together security teams.

Vulnerability Management

VM program also builds a dynamic list of software and hardware connected to the system. Utilizing this inventory, an organization can determine which IT assets should be protected and which should be subject to this procedure.

The MSP can provide organizations with an overview of key vulnerabilities each day when it is in charge of finding and prioritizing vulnerabilities. MSPs can benefit from in-house vulnerability research teams to stay on top of attackers’ latest footholds to infiltrate organizations’ systems. Through MSP programs, organizations can respond quickly to vulnerabilities and provide detailed instructions on how to fix them.

Cybersecurity for industries

Finally, MSPs can assist organizations in meeting their industrial cybersecurity requirements. Many companies are interested in protecting their industrial assets.

Use centralized log management solution for these devices, respectively, at 31% and 39%.

Industrial cybersecurity needs can be met by MSPs. In particular, MSSPs with OT specialization can implement solutions that read industrial protocols, enabling them to detect and monitor industrial assets which cannot be scanned with traditional IT tools and help them meet compliance requirements.

Here are just a few of the benefits offered by MSP services

ExterNetworks offers a free consultation and explains the benefits of monitoring services provided by MSPs here. For more information on other types of services offered by MSPs, contact ExterNetworks.

MSP Monitoring Software – what is it?

Managed service providers often use tools to manage workloads and monitor network performance for businesses that provide IT services to other organizations. They do this by attaching monitoring devices to the network and client devices and analyzing the collected data to identify problems and take corrective measures.

With MSP monitoring software, enterprises can offer clients cloud services, security and compliance features, advanced monitoring, multi-factor authentication, policy-based automation, and more. MSP software enables MSPs to optimize relationships with their existing and new clients, assess the customer environment, and plan and deliver projects and services on time.

The benefits of MSP Monitoring Software

Utilizing MSP Monitoring software to manage your MSP business can provide you with the following benefits:

  • Low overhead: MSP tools allow you to manage your resources more efficiently and effectively. You can be as narrow or streamlined as you need to not worry about overheads, which saves the company time.
  • Enhanced efficiency: MSP software allows businesses to improve their efficiency by offering a suite of management tools that provides accurate insights into network performance with flexible reporting capabilities. Using data analytics, companies can better determine how they can best serve their customers by having visibility into their networks.
  • Decision-making support: With access to relevant information at all times, MSP can make rapid operational changes where necessary instead of waiting days or weeks for reports from client IT departments.
  • Customization: The ability to customize MSP software is a critical feature for businesses that want to achieve their specific goals and stay competitive. Depending on your thresholds or rules, you can configure alerts to start immediately if problems arise, for example. This allows companies to address issues as quickly as possible without wasting time manually collecting data from all of their client networks, saving money and resources.
  • Cost predictability: With most MSP monitoring tools, enterprises only pay for the services they use rather than paying large chunks of money in advance with no way out if they require fewer services than they had expected. Companies will only pay for the services they use as long as monthly usage stays within predetermined amounts in MSP software.